Privacy Policy

Last Updated: 03/25

This Privacy Policy describes how Channel Wain (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.channelwain.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using and accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on the Site and update the "Last Updated" date accordingly.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources, including directly from you, automatically through cookies, and from third parties.

Information We Collect Directly from You:

- Name, address, phone number, email.

- Order information, including billing and shipping addresses, payment confirmation, and order details.

- Account information, such as username and password.

- Shopping preferences, including wish lists and cart activity.

- Customer support interactions.

Information We Collect Through Cookies and Tracking Technologies:

We automatically collect information about your interactions with our Site, such as:

- Device and browser information.

- IP address.

- Usage data (e.g., pages visited, time spent on pages).

Cookies help us provide and improve our Services. You can control cookie settings in your browser, but disabling cookies may affect your experience on our Site.

Information We Obtain from Third Parties:

We may receive information from vendors and service providers, such as:

- Payment processors for processing transactions.

- Analytics providers like Google Analytics.

- Marketing partners who assist in advertising and promotions.

How We Use Your Personal Information

We use your personal information for the following purposes:

- Providing and Managing Services: Processing orders, managing accounts, shipping, and customer support.

- Marketing and Advertising: Sending promotional communications and tailoring advertisements.

- Security and Fraud Prevention: Protecting against unauthorized transactions and fraud.

- Legal Compliance: Meeting our legal obligations and responding to law enforcement requests.

How We Share Your Information

We may share your personal information in the following situations:

- With service providers (e.g., payment processors, shipping companies, and analytics providers).

- For legal reasons (e.g., compliance with laws, fraud prevention).

- For business transactions (e.g., mergers or acquisitions).

- With advertising partners to provide relevant ads (if applicable, include information about third-party marketing services used).

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

- Accessing or requesting a copy of your personal information.

- Requesting deletion of your data.

- Correcting inaccurate information.

- Opting out of marketing communications.

To exercise these rights, please contact us at Channelwain@gmail.com

Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.

Security and Data Retention

We implement security measures to protect your personal information. However, no system is 100% secure. We retain your personal information as long as necessary to provide our Services and comply with legal obligations.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

- Email: Channelwain@gmail.com

- Mailing Address: [Your Business Address]

By using our Site, you acknowledge that you have read and understood this Privacy Policy.